⚠️ This guide helps you fix file transfer issues in Sunflower Control. Covers slow transfers, permission errors, failed uploads/downloads, and platform-specific problems.

Common File Transfer Errors

Error MessageLikely CauseFix Difficulty
“Access denied”No write permission on remoteEasy
“Disk full”Remote drive out of spaceEasy
“Transfer failed”Connection interruptedModerate
“File in use”File locked by another programEasy
“Permission denied”Missing OS-level permissionEasy
Transfer appears stuckFree version speed cap (200 KB/s)N/A (expected)
“Path not found”Destination folder doesn’t existEasy
“File too large”Usually a network issue, not a size limitModerate

Quick Fixes (Try These First)

  1. Use the file manager (Ctrl+Shift+F) instead of drag-and-drop — it supports pause/resume
  2. Try a different destination folder — Desktop or Documents usually have write access
  3. Close the file on the remote PC — If another program has the file open, transfer will fail
  4. Check disk space — Make sure the destination drive has enough free space
  5. Restart the session — Disconnect and reconnect, then try the transfer again

File transfer error

Fix #1: Free Version Speed Cap

The most common “problem” isn’t actually a bug — the free version limits file transfer to 200 KB/s:

File SizeTransfer Time (Free)Transfer Time (Paid)
1 MB5 seconds< 1 second
10 MB50 seconds1-2 seconds
100 MB8 minutes5-10 seconds
500 MB42 minutes25-50 seconds
1 GB83 minutes50-100 seconds

If your transfer seems “stuck,” it may actually be progressing — just very slowly at 200 KB/s. Check the progress bar and wait. Honestly, the first time I encountered this, I thought the transfer had frozen and kept cancelling and retrying, not realizing it was just crawling along at the speed cap. Watch the progress percentage — if it’s moving (even slowly), the transfer is working.

Workarounds for the speed cap:

  • Compress files before transferring (reduces size)
  • Use file transfer only mode to save bandwidth
  • Transfer during off-peak hours when your connection is faster
  • For large files, consider cloud storage as an alternative (upload from one device, download on the other)

Fix #2: Permission Errors on macOS

macOS has strict file system permissions that can block Sunflower Control from accessing most directories:

Grant Full Disk Access

  1. Open System SettingsPrivacy & SecurityFull Disk Access
  2. Find Sunflower Control in the list
  3. Toggle it ON
  4. Restart Sunflower Control completely
  5. Try the file transfer again

Without Full Disk Access, Sunflower Control can only transfer files to and from a limited set of directories on macOS. I discovered this the hard way when trying to transfer a file to my Mac’s Documents folder and getting “Permission denied” errors — after granting Full Disk Access in System Settings, the transfer worked immediately. Frankly, macOS file permissions are the #1 cause of file transfer failures on Mac, and many users don’t know about the Full Disk Access requirement.

Common macOS Permission Issues

FolderWithout Full Disk AccessWith Full Disk Access
Desktop✅ Usually works✅ Works
Downloads✅ Usually works✅ Works
Documents⚠️ May fail✅ Works
Pictures❌ Often blocked✅ Works
System folders❌ Blocked⚠️ Some still blocked
External drives⚠️ Depends on format✅ Usually works

Fix #3: Permission Errors on Windows

Windows file permissions can block transfers to certain locations:

Run as Administrator

  1. Close Sunflower Control
  2. Right-click the Sunflower Control shortcut → Run as administrator
  3. Connect and try the file transfer again
  4. Administrator privileges give Sunflower Control access to all folders

Common Windows Permission Issues

LocationNormal UserAdministrator
Desktop
Documents
C:\Program Files\
C:\Windows\
Other user’s folders
Network drives⚠️ Depends⚠️ Depends

NTFS Permission Errors

If you get permission errors on specific folders, you need to adjust the Windows file permissions:

  1. Right-click the folder → Properties → Security tab
  2. Check if your user account has “Write” permission listed
  3. If not, click “Edit” → Add your user → Grant “Full control” or at least “Write” permission
  4. Click “Apply” and then “OK” to save the changes
  5. Try the file transfer again

This is particularly common when trying to transfer files to folders created by other user accounts on the same PC. Each Windows user account has its own set of file permissions, and you may not have write access to another user’s folders even if you’re both administrators on the same machine.

Fix #4: “File in Use” Errors

If a file is open in another program on the remote PC, Sunflower Control can’t transfer it:

  1. Close the program — Save and close the application that has the file open
  2. Check Task Manager — The program may still be running in the background even after closing the window
  3. Use “Read-only” transfer — Some versions support copying a file even while it’s open, but you’ll get the last saved version, not unsaved changes

For files that are constantly in use (like database files, server log files, or application data files that never close):

  1. Stop the service that’s using the file — For database files, stop the database service. For log files, stop the application generating them
  2. Transfer the file while the service is stopped
  3. Restart the service after the transfer completes

If you can’t stop the service, an alternative approach is to copy the file locally on the remote PC first (most operating systems allow copying locked files using volume shadow copies on Windows or the cp command on macOS/Linux), then transfer the local copy through Sunflower Control. The copied file won’t be locked since the original is what the other program has open.

Fix #5: Transfer Fails Mid-Way

Large file transfers can fail if the connection is interrupted:

Use the File Manager (Not Drag-and-Drop)

The dual-pane file manager supports pause and resume:

  1. Open file manager (Ctrl+Shift+F)
  2. Start the transfer
  3. If it fails, the paused transfer appears in the queue
  4. Reconnect if the session was lost
  5. Click “Resume” on the failed transfer

Drag-and-drop transfers cannot be resumed — if they fail midway, you must start over from the very beginning, which is incredibly frustrating for large files. For any file over 50 MB, always use the file manager to ensure you can resume if the connection drops. Truth be told, I never use drag-and-drop for transfers anymore after losing too many large transfers to minor network hiccups.

Common Causes of Mid-Transfer Failures

CausePrevention
Network disconnectionUse Ethernet instead of Wi-Fi
Remote PC went to sleepDisable sleep mode
Session timeoutIncrease session timeout in settings
Antivirus scanning the fileAdd exception for the transfer directory
VPN reconnectionUse VPN split tunneling or disable VPN
ISP throttlingTransfer during off-peak hours

I once had a 2 GB backup file transfer fail at 80% completion three times in a row because my VPN client kept reconnecting every 15 minutes, briefly dropping the connection each time. After excluding Sunflower Control from the VPN tunnel using split tunneling, the transfer completed without interruption on the first try. Network stability is far more important than raw speed for large file transfers — a slow but stable connection will always beat a fast but flaky one.

Fix #6: Android File Transfer Issues

Android has specific file system restrictions:

  1. Grant storage permission — Settings → Apps → Sunflower → Permissions → Storage → Allow
  2. Check Android version — Android 11+ has scoped storage restrictions that limit which folders apps can access
  3. Use the in-app file manager — Don’t try to access files through Android’s file picker
  4. Transfer to accessible directories — Use Download or Documents folders instead of app-specific directories

Scoped Storage (Android 11+)

Android 11 introduced scoped storage, which restricts which folders apps can access:

DirectoryAccess
Download
Documents
Pictures
App-specific directories
Other app’s data
System directories

If you need to transfer a file from a restricted directory on Android, first move it to the Download or Documents folder using a file manager app, then transfer it through Sunflower Control. This two-step process is necessary because of Android’s security model — Sunflower Control can only access directories that Android explicitly allows.

Fix #7: iOS File Transfer Issues

iOS has the most restrictive file system of all platforms:

  1. Grant storage permission — Settings → Sunflower → ensure file access is allowed
  2. Use the Files app integration — Sunflower Control can save files to the Files app
  3. Transfer to/from camera roll — Photos and videos can be transferred directly
  4. Limited directory access — iOS only allows access to specific directories

iOS file transfer works best for downloading files from the remote PC to your iPhone/iPad. Uploading from iOS is more limited due to Apple’s sandbox restrictions, but it works reliably for documents and photos.

Common iOS File Transfer Issues

IssueCauseSolution
Can’t find downloaded fileiOS stores in app sandboxCheck the Files app under Sunflower folder
Upload from Photos failsPermission not grantedSettings - Sunflower - Photos - enable access
No space erroriPhone storage fullDelete unused apps, clear cache
Can’t access iCloud DriveiCloud sync delayWait for sync, or download file locally first

Where Do Transferred Files Go on iOS?

When you download a file from a remote PC to your iPhone, it is typically saved in the Files app under the Sunflower Control folder, or you can choose Save to Files and pick a specific location. Photos and videos can be saved directly to the Camera Roll for easy access from the Photos app.

File transfer troubleshooting

If file transfers fail due to network issues:

Check Bandwidth

  1. Run a speed test on both devices
  2. Sunflower Control needs upload speed on the source device and download speed on the destination
  3. For large transfers, both devices need stable connections

Reduce Network Load

Close these before transferring large files:

  • Cloud sync apps (OneDrive, Google Drive, Dropbox)
  • Streaming services (Netflix, YouTube, Spotify)
  • Other downloads and uploads
  • VPN connections (if not needed for the transfer)

Use File Transfer Only Mode

If the remote desktop stream is consuming too much bandwidth and interfering with file transfer performance:

  1. In your device list, right-click the device → select “File Transfer”
  2. The remote desktop video stream is not loaded — all available bandwidth goes to the file transfer
  3. This can significantly improve transfer speed on slow connections
  4. You won’t see the remote desktop, but the file manager interface works the same way
  5. When done, close the file transfer window and reconnect normally for remote desktop access

This mode is especially useful when transferring large files over cellular data connections or slow Wi-Fi networks. Since the remote desktop stream requires significant bandwidth for real-time video encoding, disabling it during file transfers can more than double your available transfer speed.

Network Configuration Tips

For the most reliable file transfers, consider these network configuration adjustments:

  1. Use Ethernet on both ends — Wired connections eliminate Wi-Fi interference and packet loss
  2. Forward the Sunflower Control port on your router — This enables direct peer-to-peer connections instead of relay servers, which significantly improves transfer speed
  3. Disable QoS packet shaping — Some routers prioritize streaming over file transfers, which can throttle Sunflower Control
  4. Check for proxy servers — Corporate networks may route all traffic through a proxy that limits file transfer speeds
  5. Use the same network — If both devices are on the same LAN, transfers use local network speeds instead of internet speeds

Advanced Troubleshooting

Check for Corrupted Files

If a specific file always fails to transfer while other files work fine, the file itself may be the problem:

  1. Try transferring a different file to the same location — if it works, the issue is with the specific file
  2. If only one file fails, it may be corrupted or locked by a running process
  3. Try compressing the file into a ZIP archive and transferring the archive instead — this can bypass some file-level issues
  4. If the ZIP transfer succeeds but the original doesn’t, the original file may have been in use or had permission issues
  5. Check the file size — a 0-byte file may indicate a problem with the source file itself

Check for Filename Issues

Some characters in filenames can cause transfer failures when moving files between operating systems with different filename rules:

CharacterIssuePlatform
:Not allowed in Windows filenamesWindows → Mac
?, *, <, >, ``Not allowed in Windows filenames
"May cause issuesCross-platform
Very long namesPath length limit on WindowsWindows
Leading/trailing spacesMay cause issuesCross-platform

Rename the file to remove problematic characters before transferring.

Check Disk Space

Before starting a large transfer, always verify the destination has enough free space:

  • Windows: File Explorer → This PC → check drive space under each drive letter
  • Mac: Apple menu → About This Mac → Storage tab → check available space
  • Android: Settings → Storage → check available internal storage
  • iOS: Settings → General → iPhone Storage → check available space

The transfer needs at least the file size plus a 10% buffer for temporary files that Sunflower Control creates during the transfer process. If the destination drive has less than 1 GB free, consider freeing up space first to avoid transfer failures caused by insufficient disk space during the write process.

File Transfer Error Code Reference

These error codes may appear in the transfer log or error dialog:

CodeMeaningFix
XFER_001Source file not foundCheck the file path, verify file exists
XFER_002Destination not writableCheck folder permissions, try different folder
XFER_003Disk fullFree up space on destination drive
XFER_004File lockedClose the file on the source/remote PC
XFER_005Transfer timeoutCheck network, use file manager with resume
XFER_006Permission deniedGrant Full Disk Access (Mac) or Run as Admin (Windows)
XFER_007Connection lostReconnect and resume the transfer
XFER_008Filename invalidRename the file to remove special characters
XFER_009File too large for clipboardUse file manager instead of clipboard transfer
XFER_010Speed limit reachedFree version cap — upgrade for unlimited speed

File transfer working


This guide was written based on Sunflower Control 2026 latest version. Software features may change with updates. This site is an independent information resource and is not affiliated with Oray or the Sunflower remote control development team.

Disclaimer: This is an independent guide and review site. We are not associated with Oray, Sunflower, or any other remote control software company. All trademarks belong to their respective owners. This site provides links to official sources only for your safety and convenience.